A £100 damage deposit is payable before the event. This amount will be refunded on departure after our team has inspected the tent for cleanliness and any damages. We ask that you please leave the tents as you found them on arrival. If you find any fault or damages to the tent upon arrival please inform a member of our team immediately or you may be charged. If the damage is more than £100 you will be informed and charged accordingly.

A waiver will need to be signed upon arrival at the event. This will detail the terms and conditions of staying in our glamping village.

We are NOT responsible for problems outside of our control.

You must not use any of the following inside our tents at any time: Fires, stoves (including gas stoves), portable heating or similar equipment, kettles, fridges, hairdryers or other high-power-intensive equipment.

Smoking is not permitted inside our tents, please use the designated smoking areas.

The consumption of illegal drugs is prohibited on all parts of the site, if found in possession you will be asked to leave the site immediately.

A weekend camping and entry ticket must be purchased per person, without a festival ticket the glamping tickets become invalid.

Ticket protection: If you want to protect your booking you can add ticket protection during the checkout process. If you choose not to add this then your booking will be non-refundable. Full T&Cs can be found here: https://refundable.me/extended/en/

Customers choosing to use the Payment Plan to pay for their tickets will be subject to a 15% booking fee. If you don't pay all of the instalments you risk losing your order. No claim can be made to recover this money should you fail to make all the payments.

All deposits are non-refundable.